Payment methods:

- Credit card
- Pay Pal
- Transfer
- Payment on delivery cash, € 12.00 surcharge (Service available only for Italy and the following foreign countries: Cape Verde, Cyprus, Germany, Portugal, Spain and Andorra, Tunisia, Turkey, Hungary, Vatican.)

Delivery and shipping:

After completing your order this will remain in progress for up to two working days. When your package is ready, it will be sent and you will receive a confirmation email, where you can track your order.

Shipping Times:

- In Italy the shipment takes from 2 to 5 working days for delivery, to be calculated from the moment the parcel leaves our warehouse.
- In European Union countries shipping takes 10 to 15 working days for delivery, to be calculated from the time the package leaves our warehouse. - In the rest of the world shipping takes 10 to 25 working days for delivery, to be calculated from the time the package leaves our warehouse.
- When the package is shipped from our warehouses, you will receive a confirmation email to track your order.

Shipping costs (not including customs duties):

  • Italy €.10,00
  • Europe €.30,00
  • Usa €.50,00
  • Rest of the World €.75,00

To make a return:

- If the item does not meet your expectations, you can return it within 10 days of delivery. - Send an email to info@monyagrana.com indicating your order, the item you want to return, the reason for the return, and an Iban code or prepaid card on which you want to be reimbursed. - Prepare the package by making sure that the item is well packed. - Send the article to: MONYA GRANA SRL - V.le Sicilia 56 - 97100 Ragusa – Italy WARNING! Returned items must be intact and unused. Otherwise the return and return of the payment will not be possible.
- After receiving your return, and verified that the item is intact and not damaged, we will proceed to refund the returned item within 10 days. working since we received the article.